event connections

Case Studies

& Success Stories

Case Study

Find out how we helped Societe Generale by reading their case study

Societe Generale is a major European corporate and investment bank with a global presence in 85 countries. Event Connections were asked to work with them when they needed to improve the way registration was managed at a major event. It was particularly important that wait times were reduced and there was a desire to significantly improve the overall delegate experience.

With around 900 delegates expected, in a tight 45 minute registration period, we needed a large and capable team to ensure the client's expectations were met.

We delivered on the brief by providing 12 registration desks, staffed by our own team. This meant that queues were almost eliminated. Badges were printed on arrival, ensuring that changes and substitutions could be taken account of with minimal fuss.

We were in a position to supply Societe Generale with accurate check-in data by the end of the event, ensuring they had a complete picture of who had attended their conference.

We now work with Societe Generale on various projects - streamlining their registration process whilst providing first class customer service to their guests.

Thank you for providing an excellent front-end service to us, making our event a huge success.  I always enjoy working with you, you are very professional, friendly and deliver exactly what you say you will.

Donna McGuire, Events Manager, Societe Generale

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