event connections

Delegate Support

Our full delegate management service allows you to free up resources whilst still ensuring delegates can get the information they need in one click of a mouse or one phone call.

Taking care of your guests is our priority, so we set up and manage a delegate helpline and email address to run alongside any online registration system. Answered in the name of your project, our team represent you and verify online bookings, deal with offline bookings and handle any general event enquiries.

With our professional team of delegate handlers offering full support throughout all stages of the booking process your delegates get a dedicated point of contact for your event. 

We are able to guide your delegates through the booking process- answering questions, confirming registrations and chasing missing information, as well as taking registrations over the phone.

We can manage all event communications on behalf of our clients – from printed invitations and joining instructions to emails with unique links to track responses. We can also advise you of the most effective way to connect and engage with delegates, maximising reach and attendance at your event.

Relieving you of the task of handling delegates gives you more time to focus on running the event, safe in the knowledge that your delegates are receiving the right first impression and service they deserve.

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