Take the pressure out of event registration with our in-house delegate management services.
Acting under your brand and as part of your team, our fully managed delegate services offer assistance throughout all stages of the online booking process.
Why Outsource a Delegate Management Company?
Whether you need a system for issuing invitations, or a bespoke microsite for delegates and exhibitors to register their details, we have you covered.
From verifying and tidying online registrations and handling offline bookings, to answering general event enquiries and FAQs, our delegate management team are on hand to help. As part of our pre-event registration services, we’ll dedicate an email and phoneline to your attendees, so there’s always someone on hand to help.
> Dedicated delegate management team
> White label phone and email lines for enquiries
> Manual data cleaning and correcting
> Handling duplicate event registrations
> Chasing for outstanding payments
Dedicated Contact Services
Dedicated phone lines and IT systems ensure a seamless delegate management experience for your attendees, who will assume that they are talking to your event department. We’ll handle most routine questions and tasks and refer back to you with anything more complicated.
Experienced Project Manager
We allocate a dedicated project manager to head up the delegate management for your event so that you have a single point of contact. By fully understanding your conference or exhibition, we can then adjust our working styles to best reflect your values.
Increased Event Security
We’re often the first line of defence in event security, by identifying suspicious registrations. Our automated processes can automatically block names and companies, but our delegate management team still keeps an eye out for anything that looks out of the ordinary.
“Having previously handled event registration in-house, it has been exciting to see the level of professionalism that the Event Connections team have brought to our events.”
We’ll Secure Your Delegate Data
With thousands of data entries, wrongly formatted data can cause significant issues further down the line. Our delegate management team will assess, clean and validate each event registration before marking them as confirmed.
We will minimise any on-site errors (like the capitalisation of names or companies on badges), meaning the data is clean before it’s added to any other systems.
And Provide A First Class Service
By managing a phone line and email address under your project, we’ll represent your company and offer a dedicated point of contact for all delegate enquiries. We’ll handle all communications on your behalf, including invitations, joining instructions and personalised QR codes.
Everything will be tracked by our team and we’ll update you throughout the project along with providing real-time online reporting.
Who we are
Event Connections provide exceptional event registration and delegate management services to event, conference and exhibition organisers.
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